Indaux

Indaux opens warehouse in Delhi, India

India has been one of the countries hardest hit by the pandemic, with the second highest number of infections after the United States. A strict lockdown was in place from March to June, and the economy plummeted by nearly 24%. Nevertheless, Indaux is firmly committed to the Indian market, and the company has recently opened a second warehouse in Delhi to supply customers in the north of the country.

Indaux established itself in India in 2015 when a sales subsidiary was opened in Mumbai with Rajeev Okhandiar at the helm. In 2019, we expanded the facilities and moved the warehouse to a 25,000 sq. ft. (2,325 sq. m.) facility. Over the years, under the leadership of sales director Rachit Kumar, the Indian subsidiary has created an extensive retail network with more than 1,200 outlets in the country. More than half of these outlets are located in the north: Delhi, Uttar Pradesh, Haryana, Punjab… Also, the Mumbai headquarters exports products manufactured in Gipuzkoa to the SAARC countries (Bangladesh, Bhutan, Maldives, Nepal, Pakistan and Sri Lanka).

The opening of a second warehouse in Delhi is an endorsement of the efforts made in such a difficult year by the Indian team, who even in the most difficult moments of the pandemic continued to serve their customers and learned to live with this new reality.

Indaux continues to pursue its expansion strategy in Asia, investing in a business that we expect to continue to grow along with the country. The forecasts are optimistic: the IMF estimates a growth for India of 11.5% this year and 6.8% in 2022. Besides, in its fight against the pandemic, India’s position is very advantageous as it is about to approve its own vaccine from the Bharat Biotech laboratory, and is producing the AstraZeneca and Oxford University vaccines in its own territory.

On the left, Rajeev Okhandiar, President of Indaux India. On the right, Rachit Kumar, Commercial Director.

Delta x3, the table folding compass

At the back of the stand, desk with folding table equipped with the Delta x 3
At the back of the stand, desk with folding table equipped with the Delta x 3

Our Delta x3 strut is a mechanical compass for folding tables of up to 10 kg. The technology of the Delta x3 combines a brake system with a locking system making a gradual opening possible, preventing sudden drops. During assembly, the intermediate positioning angle of the door can be adjusted in any position. Since its introduction on the market, we have been working on the perfection of silent and gradual opening and closing. With a nickel-plated zamak finish, its unique design makes it a stylish and robust component.

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Memories of a mythical rowing crew

indauxremo1megaDiving in the trunk of memories we have found this photo of the Getaria Rowing Club drifter, Getariako Arraun Elkartea, in the Ikurrina de Zarautz in 1996. The photograph was taken after passing the finish line and shows a team where 9 of the 14 crew members have been part of Indaux. They are, in alphabetical order, José Ignacio Alberdi, Leadro Andreano, Ander Aranberria, José Luis Aranguren, Aitor Beloki, Javier Etxabe , Igor Etxeberría, Javier Isasti, and Ricardo Zaldúa. That day Gorka Saizabal did not compete and was replaced by the club’s coach, Javier Etxabe.

(Photo: Manuel Mújica Lasa).

A year without trade fairs, a year of internal focussing and learning

ComercialTeamAfter long deliberation it was agreed, INDAUX would not take part at the Interzum Cologne 2021 for the first time in more than 30 years. The fair organization and in coordination with some exhibitors decided, in her turn, to cancel this year’s event. This was not an easy decision to make, as Interzum has always been one of the top events for Indaux. A difficult decision in a difficult year, an uncertain year, in which under varying circumstances decisions had to be taken every week.

At the same time, it has been a year during which the need to continuously adapt has brought important lessons. A year which the company has utilized to review and improve its dynamics. A year in which, in spite of limited travel, Indaux has sought to extend contact with all its partners, distributors, sales agents and customers, in each and every one of the areas necessary for the effective development of business. “We have entered a different dynamic, with very flexible agendas, in which we have all found more time and greater availability. This has allowed us to examine the various aspects in greater depth. We have learned to strengthen collaboration in this different reality, and thus we are able to give a rapid response adapted to the needs that have arisen or that we have mutually identified“, explained Mikel Arzallus, Indaux’s Sales and Marketing Director.

It is also been a year in which the company has continued working on its responsibility to the environment and has adapted itself to the reality of 2020. “We have learnt to manage in a different way as a result of questioning ourselves how our management ways contribute to environmental and personal sustainability. The number of people who no longer get on an aircraft has brought two main benefits: at an environmental level, reducing the carbon footprint and, at a human level, fewer hours away from home, in addition to the reduction of non-productive hours in taxis, hotels, etc., which has led to a gain in personal and productive time. This has meant working in another way with more motivated, happier people, and who are more involved in their projects”, continued Arzallus.

At INDAUX, this reinvention has taken place while the company has continued to develop new products and implement production improvements in the factories. Among them, it has been working on a thin-walled drawer that will be mounted on the Komplet runner. Furthermore, the range of Attractive drawers has been launched on the market, and we are working on the evolution of the range of hangers, and investing in production capacity in Europe. “We have encountered a new world in which we are facing a blank page and we have to invent ourselves everyday. We are grateful for the flexibility shown by all our stakeholders: employees, customers, suppliers, partners and shareholders for the support that they have given us in order to be able to write this page every day, to continue working and be resilient against adversity. We would like to take this opportunity to wish everyone the best and a fast recovery from the situation that we are experiencing with COVID19”, concluded Mikel Arzallus.

The company hopes to return to providing a physical meeting space with all its customers and partners at upcoming events, as soon as the health guarantees allow us to do so.

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Competency development, a model for growing

The road towards industry 4.0 continues with greater digitalisation, more automation and a change in the structures of organisations. The pandemic has accentuated these trends, as well as the demand for competitiveness and flexibility to know how to adapt to the changes. Competency-based management can be considered the response from the human resources area,  to the new challenges that the working world of the 21st century poses.

Within this framework, Indaux has implemented a people management model based on competences, orientated towards promoting talent and the development of professional careers, at the same time as facilitating the alignment of behaviour and the business culture to efficiency, results and competitiveness. The model intends to objectively identify the factors that each position in the company contributes to the results; to establish career plans and to adapt the remuneration policy according to these competences.

The four competences that will be worked on at Indaux to contribute to reaching the strategic goals will be rigour, commitment, improvement and collaboration. “Team collaboration is key because it helps people grow and contribute to reaching the company’s objectives”, said Generosa Cerviño, Personnel Director, who has led this project with the intellectual support of the People Matters consultancy and financial support of the Department of Economic Promotion, Tourism, and Rural Environment of the Gipuzkoa Regional Government.

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Indaux corporate competences: rigour, commitment, improvement and collaboration.

Attractive, functionality and design for loads up to 30 kilos

ATTRACTIVEThe Indaux’s latest proposal for kitchen organization needs is the Attractive range of drawers. It combines the minimalist and refined design concept of the Ariane range with a new, more competitive 30 kg ball bearing slide. Attractive is a functional drawer, designed to make the most of the space.

In this way, Indaux provides the market with two lines of drawers with identical aesthetics: the Ariane, which supports loads of up to 50 kilos and the Attractive, with a capacity of up to 30 kilos. Both lines offer great versatility, with a wide range of finishes and combinations. Both the Attractive and the Ariane ranges have three side heights. All drawers are equipped with INDAmatic progressive soft closing, which ensures a smooth slide when opening and closing.

Traser-6, a reference product for module suspension

Our INDAUX TRASER-6 hanger remains, since its launch in the mid-90s, a reference product for the suspension of modules both in the kitchen and in the bathroom. We have continually updated and advanced both technology and design over the years, with additions to the family, improved operating characteristics, tool-free mounting, and increased load capacity, The latest evolution provides the optimal concealed hanger solution according to to the new furniture safety regulations EN-14749.

The hinge drill, an assembly aid

bisadradoraSXAlthough Indaux’s main business is the production and sale of hardware and not machines, we do have different machinery for facilitating the work of assemblers in the furniture industry. Last month we talked about the assembly device for the Ariane drawers, this month we present the hinge drilling machines.

This is a drill that makes the three holes necessary for the insertion of the quick assembly concealed hinges. The machine has a wide range of accessories and different drilling heads to adapt the machining to different parts. Its solid and compact design ensures a long service life. In the photo below, it is installed in a Dutch carpentry workshop, a customer of our dealer Staalimex.

Fergarcía, more than 50 years working with Indaux

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One of Indaux’s hallmarks is that of having built solid and durable relationships with different companies around the world. In Spain, one of these is Fergarcía, a company founded in 1908 as a hardware store, but in the 60s it became a hardware distributor for the furniture industry of La Senia, Tarragona. With 35 employees, today Fergarcía distributes throughout the Iberian Peninsula and has created a packaging business unit, and supplies assembly kits in bags. With this strategy, it has managed to convert some suppliers into customers, such as Indaux.

The initial contact of Indaux with Fergarcía was made at the end of the 60s, when Julio Allepuz went to a fair to look for suppliers. Since then, we have seen both companies grow together. “Since their production is in Spain, Indaux gives us a lot of flexibility at demand peaks. In addition to product innovation and approved and certified manufacture, Indaux provides us with market knowledge. When Covid started, the first telephone call I made to see what the situation was like at global level was to Mikel Arzallus, Indaux’s Sales & Marketing Manager”, said Carol Allepuz, manager of the firm. For Indaux, Fergarcía was one of its first customers in Spain and Portugal and it distributed practically the entire catalogue: hangers, eccentric cam fittings, doors, feet, hinges, etc.

As is the case in many parts, the pandemic has been disruptive to internal operation and required the establishment of protocols, although due to its geographical isolation, the region has had very few cases. La Senia has 5000 inhabitants and half of its population actively works in the furniture industry. “We are an exception to the trend of people migrating to big cities. Here there is a tradition of transforming the wood that was cut down in the forests. From the end of the 19th century, an entire ecosystem has been created around furniture which I see as a heroic stand against globalisation. It is difficult for us to attract talent“, explained Allepuz, who said that this cluster was studied by the Harvard Business School. At its own pace, the cluster has been modernising and there are increasingly more women in positions of responsibility. “Acceptance has been growing steadily. Each gender has its own way of doing things. Society still has challenges such as balancing work and family, but it is evolving”, concluded Carolina Allepuz, who hopes that the pandemic is also an opportunity for talent to rediscover the advantages of living in natural environments.

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